Customer Portal · for fabricators
Let your customers quote themselves
The kitchen companies, joiners and builders who buy from you already know the job. Give them a portal where they draw it on your catalog, see your price for their account, and send it in. You set what they can see, what they pay and what they can draw. Your team reviews instead of re-typing.
Everything between the enquiry and the factory.
The portal covers the whole front of the business, from catalog to approved order, and hands production to the system you already trust.
01 · Quoting
A real price while they draw.
Your prices, per customer
The price they see is the price you set, updated as they draw.
Set your pricing once: materials, machining, edge work, cutouts, delivery. Then give each customer a price level. As they draw, the price updates in front of them. Your costs, your margins and other customers' prices stay private.
Priced on the sheet it actually uses
Every quote is nested the moment it's drawn, so a small job is never charged for a full sheet.
As your customer draws, Nyro lays their pieces out on your sheet sizes, with your blade width and your offcut rules, and prices the material on what the job really consumes: a quarter, a half or a full sheet. Nobody on your team runs an optimiser, and the customer never waits for a number.
Laminate, priced like laminate
Edge tape, substrate and grain, all in the price.
Most benchtop software is built for stone, with laminate bolted on. Nyro prices laminate the way a laminate shop actually makes it. Edge tape is matched to the decor, the substrate follows the thickness, and rolled edges are priced as rolled edges.
Grained decors are never turned on the sheet, and the board underneath is nested separately from the face, so both are charged on what the job really uses.
One quote, passed back and forth
Your customer starts it, your team finishes it. Or the other way round.
A customer drafts the job and submits it for review. Your estimator takes it over, adjusts the seam or the edge, and sends it back priced. The customer can take it back to tweak and resubmit. Nyro always knows who holds the quote: whoever holds it edits, everyone else reviews, and nothing is ever re-keyed.
Quotes can't be sent with anything missing, prices lock when a quote is sent, and approval makes the order automatically. Nobody converts anything.
Every price, explained
Open any quote and see which rule produced every dollar.
Nyro shows the working behind each price, line by line: the material and the part of the sheet it used, the machining, the edge, the cutouts, the delivery zone, the customer's price level. When a customer asks why, or your estimator wonders whether a rule is right, the answer is one click away.
Nesting engine
An optimiser in every quote. No one has to run it.
Most shops price material from a grid and guess. The accurate ones stop, run the optimiser, and type the answer back into the quote, which is why their customers wait for a price. Nyro lays every quote out on your real sheet sizes, with your blade width, your grain rules and your offcut rules, in microseconds. The price moves as fast as the pen.
Small jobs stop being charged for a whole sheet, and big jobs stop being quietly under-priced. The layout sits on the quote and carries onto the order, so the factory cuts the nest the customer was priced on.
- real factory cutting runs
- 10,832real factory cutting runsThe engine was checked against a commercial optimiser's own runs before it priced a single quote.
- exact on one- and two-piece jobs
- 99.4%exact on one- and two-piece jobsSame sheet count as the optimiser. Across every job size it is exact more than nine times in ten.
- of jobs priced under the real sheet use
- 0.1%of jobs priced under the real sheet useWhen it differs from the optimiser, it errs on the side of your margin.
- of jobs charged a part sheet
- 42%of jobs charged a part sheetIn a real factory's order history, that many jobs would have paid for a quarter or half sheet instead of a full one.
Watch your prices nest themselves.
Thirty minutes on your sheet sizes, your blade and your offcut rules.
02 · Control
You decide what every customer sees.
Your catalog, shared your way
Every customer sees exactly the range you choose for them.
Load your materials, thicknesses, edge profiles, cutouts and joins once. Then share the full range with most customers and a hand-picked list with the accounts that need one. A contracted customer only ever sees what's in their contract.
You decide what they can draw
A simple portal for some customers, the full toolkit for others.
Choose, per customer, what's on the table: straight runs only or full L-shapes and islands, which join types, whether waterfall ends and drop-fronts are allowed. Customers who need a simple experience get one. Your staff always have every tool.
Approvals that keep you in charge
Quotes land with you for review before they become orders.
Nothing goes to the factory without your say-so. Customers approve with a link, no login and no paperwork, and watch the job move from quoted to approved to in production to ready without ringing the front desk.
03 · Handover
From approved quote to your factory door.
Every conversation, on the job
The questions, the sign-offs and the "can you just" all live with the quote.
Each quote carries its own conversation into the order, with drawings, photos and files attached. Customers reply from their own inbox and the reply lands in the job, threaded under the job number. Your team talks privately in internal notes customers never see, and a separate chat per customer account covers price lists and availability.
Drawing, seam, colour and site-ready approvals are one click from the app or the email, recorded against the exact version with a name and a time. When there's a dispute about a seam, the answer is on the job.
Delivery, priced in
Delivery zones and freight rates are part of the quote.
Set up your delivery areas and rates once. When a customer quotes, delivery to their address is priced alongside the top, so the number they approve is the whole number.
Works with the system you run today
Approved jobs hand over to your production software as machine-ready files.
The shape the customer drew goes to your existing production system exactly as drawn: straight into the production software you run, or as DXF and CNC-ready files. No re-drawing, no transcription errors. Production, stock and invoicing stay where they are today. The portal fixes the front of the business.
Integrations
Plugs into the rest of your business.
The portal fixes the front of the business and hands everything else to the systems you already trust: your production software, your inbox and your accounts.
One job record
- Kitchen design softwareDrawn once, by whoever drew it first.
- Production softwareKeep the system you run today.
- Email & textWorks with any inbox.
- Accounting softwareInvoices out, payments back.
- Everything elseConnect the rest of your tools.
FAQ
Frequently asked questions
What fabricators ask before putting quoting in their customers' hands.
Start with two accounts.
Roll the portal out to the customers who fill your quoting inbox first. We'll load a sample catalog and walk it as your biggest account would see it.